Terms & Conditions
Terms and Conditions of Website
Introduction
Welcome to Flypbox, operated by ELifecycle Management Private Limited (collectively referred to as "Company", "we", "our", "us")!
These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at https://flypbox.com (together or individually "Service") operated by ELifecycle Management Private Limited under the brand name Flypbox.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Acknowledgment
By accessing or availing our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
Communications
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at fc@elima.in.
Eligibility
You must be at least 18 years old or be using the services under the supervision of a legal guardian to access or use any of the Flypbox’s services.
Services
We provide various services including but not limited to diagnosis, repair, and refurbishment of electronic devices, sale of refurbished products with pick up and delivery options subject to availability and IT and Communications Asset Disposition services, etc. We will contact you based on the information provided.
Product Description & Pricing
We strive for accuracy in product listings, specifications, and pricing. However:
- All prices are subject to change without providing notice;
- Product availability may vary from time to time;
- Refurbished items are sold with specific warranty terms as mentioned on case to case basis.
Orders & Payments
Orders are confirmed only upon successful payment. We reserve the right to cancel or decline service requests at our discretion. Payment to us must be made through approved gateways including UPI, debit/credit card, bank transfers.
Warranty & Liability
Repairs and refurbished products carry a limited warranty which shall be informed on case to case basis. Warranty does not cover physical damage and damages due to misuse, external causes, software issues or unauthorized modifications/repairs. We are not liable for data loss; customers are advised to back up their devices before service.
Shipping & Delivery
Shipping timelines are indicative and may vary based on location and availability. Delays due to courier or logistic partners are beyond our control. Damaged or tampered parcels must be reported within the same day of delivery.
Return & Refund
Products may be eligible for return or replacement as per our Returns Policy. Returns must be initiated within the stated return window in original packaging. Refund, if approved, will be processed within 7-10 business days.
User Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
Intellectual Property
Content found on or through this Service including text, graphics, logos and images, are the property of the Company or used with permission and is protected by intellectual property laws. You may not distribute, modify, transmit, or use said Content for commercial purposes or personal gain without express advance written permission from us.
Prohibited Uses
You agree not to use the Service for any unlawful purposes, fraud, or to transmit unauthorized advertising like "spam."
Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, resulting from your use or inability to use the Service.
Governing Law
These Terms shall be governed and construed in accordance with the laws of India.
Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@elima.in
- Mobile: 6309027669